New security flaw at Samsung, customer data stolen. The South Korean giant specifies that the impact remains moderate.
Samsung just unveiled a new cybersecurity incident. If an intrusion beginning of march enabled hackers to get their hands on the source code of Galaxy devices, this time attackers were able to obtain a certain amount of personal information relating to customers of the South Korean giant.
New security flaw at Samsung
The company explains that social security numbers, as well as credit and debit card numbers, are not affected. That being said, this incident “may have affected information like names, contacts and demographics, birthdates and product registrations.” The company did not communicate as to the number of customers potentially impacted by this data leak. The giant, however, warned some of them directly by email.
Stolen customer data
Samsung explains that an individual was able to gain unauthorized access to its systems at the end of last July. In early August, its teams determined that the attacker had obtained customer data, but their devices were not affected. The company explains that it has taken a number of measures to secure its systems and uses a third-party company specializing in cybersecurity. The South Korean giant is also in direct contact with the authorities.
The South Korean giant specifies that the impact remains moderate
In an FAQ, Samsung explains that customers do not need to perform any operations on their side, judging by the current results of the survey. Anyway, the company reminds that users should act with caution if they receive any unsolicited emails and that they do not hesitate to look on their account for possible signs of suspicious activity.
“We work day in and day out to protect the security and privacy of our customers” – for example by implementing a Repair mode to protect data when the device is sent for repair – says Samsung. “We will continue to work diligently to develop and implement the next steps, both immediate and long-term, to further improve the security of all of our systems.”