The American group Meta (ex-Facebook) assured on Tuesday October 25 that it had solved the global outage that affected the billions of users of its WhatsApp instant messaging service, one of the most popular in the world.
|A global outage affects WhatsApp, its owner, the American group Meta, claims to be working to restore the messaging service “as fast as possible”.|
“We know people had a hard time messaging on WhatsApp today”a spokesperson for Meta told AFP. “We have resolved the issue and apologize for any inconvenience.”
The cause of the failure has not yet been specified.
A few hours earlier, DownDetector.comwhich tracks digital service outages, had said it had observed a large-scale disruption of WhatsApp.
“User reports indicate that WhatsApp has been having problems since 09:17” (07:17 GMT), European time, had detailed the site, listing several thousand reports from Internet users around the world.
The incident was then confirmed by Meta, who assured that he would do everything possible to “restore WhatsApp for everyone as quickly as possible”.
According to reports on social media, users were unable to send messages or log into the service.
WhatsApp, which surpassed two billion users worldwide in February 2020, is one of the most popular free messengers in the world.
It was acquired by Facebook in 2014 for just over 19 billion USD, the largest acquisition ever made by Mark Zuckerberg’s group.
On Twitter, the hashtag #whatsappdown (WhatsApp down) was among the most popular trends around the world on Tuesday morning, October 25.
Users of the social network with the blue bird were ironic about the failure of instant messaging by predicting that Twitter would take advantage of it and experience an influx of connections.
After the service was restored, many netizens expressed their relief.
And on Instagram (Meta group), several million messages mentioned the outage under the hashtag #whatsapp.
Meta services, Facebook and Instagram social networks, as well as WhatsApp and Messenger messaging, have already been victims of an unprecedented giant outage last year.
The duration and scale of this disruption of four services used by billions of people had made it a major incident, so much so that Downdetector had then identified it as “the most important that has ever observed” the social media giant.
Facebook had at the time acknowledged that the incident was linked to an error on their part and not to a technical problem.